But before attempting any repair or upgrade on your own, make sure your be-your-own-help-desk attempts won’t void your device’s warranty-most immediately cancel if you open the case. Beyond basic checks, you can make many internal repairs to desktops you’ll find how-to videos online that will walk you through repairs and upgrades.If the device is frozen up, check the manufacturer’s website for instructions on how to do a forced restart. Restart and see if the problem persists.If you’re fighting with a printer, make sure its ink or toner supply is inserted properly, that all printer settings are correct, and that paper is properly inserted.Sites like can help you figure out whether your internet service provider is the source of slow speeds.Switch over your device’s internet signal to your cell phone’s signal or a different Wi-Fi network to check. If you’re experiencing slow internet speeds, make sure your wireless router or modem is working.Make sure all components are turned on and your surge suppressor is switched on.Trace power cords to make sure they are all plugged in to an outlet (hopefully, you’re using one with a surge suppressor) and to the device.If it’s a laptop or tablet, is it charging? If not, try switching power adaptors before assuming the device is down.Sometimes, Solutions Are Simpleīefore schlepping your device to a shop, an Apple Genius Bar (or wherever), pretend someone from your office’s IT department is hovering beside you. As we've previously written, lost data probably can be recovered. If you don’t have a backup and your precious files disappear in a digital disaster, don’t panic. Same rules apply if you’ve spilled something on it or dunked it. Don’t try to get it running again, because that could cause more damage and data loss. You might be facing a drive failure, and continued use will make it worse. ![]() If you’ve dropped your device and hear strange grinding, clicking, or other noises coming from a mechanical drive, stop using it and get thee to a professional. Our article on how to minimize the chances of hacks can also help you prevent many common problems. Here are solutions to the most common hardware and software problems. Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.
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